ZVYŠOVNIE KVALITY SLUŽIEB A RIADENIE NÁKLADOV V NEMOCNICIACH NA SLOVENSKU

Authors

  • Lucia Jantošová Katedra podnikovohospodárska Fakulta podnikového manažmentu
  • Alžbeta Foltínová Katedra podnikovohospodárska Fakulta podnikového manažmentu

Abstract

atient satisfaction, quality of services and related spending of the cost in health care services are key elements in the provision of health care. These factors linked together immensely. Increasing and decreasing of one of them leads to an influence of the other factors, either directly or indirectly. We can find a number of ways in theory and practice how to influence quality of service, patient satisfaction and the cost of the service. One way how to ensure quality of health care is to use method evidence based nursing or system eHealth. Method evidence based nursing provides the required quality of health care on the basis ofavailable information and resources so that performance was given in the best interest of the patient. System eHealth is an integrated information system that allows a comprehensive information package for the patient and the hospital. EU countries have established the DRG system, however, and the Slovak Republic of its intention to suspend for the time being until 2016 due to complications caused by the introduction of the system. Introduction of the system will be improved spending health costs by finding countries have with functioning system, although this is not a priority task of introducing the system. Combination of effective management and functional information systems, such as eHealth and DRG systems lead to more efficient providing of health care services, whether in terms of quality and patients satisfaction, as well as in cost-effectiveness. These facts already confirm functional systems abroad.

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Published

2015-11-15

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Articles